About Us

What’s in a name? The North Star’s claim to fame is its constancy.

Mark Dollins - President

introducing - north star

who we are

The North Star’s claim to fame is its constancy — as a fixed point in the heavens that equips sojourners with a guide to reach their destinations. So it seemed all-but-perfect as a name for a business communications consultancy that exists to guide its clients.

With change management communications, we develop and deploy leader and employee engagement strategies that deliver measurable returns that are connected to business metrics that matter. With talent development, from identification of marketing and communications competencies to deploying assessment tools, change management and coaching for individuals and teams, North Star is uniquely positioned to drive successful talent management capabilities.

The combination of insightful strategy, creative storytelling and metrics-driven communications programming is a powerful, unusual blend of art and science to yield innovative business performance in out-of-the ordinary ways.

Watch our videos to learn more about our expertise in Communications and how we help multinational companies with change management and developing top talent.

North Star Leadership

Talent Development

Change Management

North Star Competencies Overview

Testimonials

Our Clients Speak for Themselves

“Mark knows how to provide his client with the correct answer even when his client does not know how to articulate the question. He is a deep, strategic thinker who understands the value of measurable results vs. volume of activity. He’s great fun to work with, too! I highly recommend him.”

“Having known and worked alongside Mark Dollins for nearly two decades, I can personally and unequivocally attest that he is an exceptional strategic partner and counselor across the entire communications spectrum and diverse industries globally. Mark’s deep expertise in change management is unmatched, and his grasp of employee messaging and engagement is second to none, including developing and grooming highly qualified talent. Mark’s visionary leadership is grounded in careful analysis and insights, pragmatic strategy, thoughtful discipline, and practical application of critical competencies to deliver maximum impact. Simply stated, it does not get any better than Mark Dollins and North Star.”

“I’ve never seen anyone who understands change and communicating about changes in an organization better than Mark Dollins. He has led some of the largest change management communications initiatives in the country, working with everyone from executive management to communications staffers. Mark’s insight and ability to structure a strategy and engage a team that delivers on communications goals in a critical time is impressive. He knows how to zero In on just the right elements and mobilize the team to deliver.”

“Mark is a fantastic Communications professional and consultant. His thorough understanding of the challenges communications professionals surely encounter at the workplace -from strategy to execution- is rock solid and unique. His advice and support has helped me a lot in developing my role as global communications executive.”

“Mark was a thought partner for a number of initiatives on which I embarked. He worked closely with me and my executive team to help develop a better reporting structure for the communications group which aligned to the company’s growing business in services. He developed an exclusive performance and competency rating system for marketing that was adjacent to the one used by HR. He spearheaded writing workshops for the team and was instrumental in helping us develop a more relevant and authentic voice in our communications. He’s a leader I admire and often turn to for advice and counsel on all things communications.”

About Us

who we are

Watch our videos to learn more about our expertise in Communications and how we help multinational companies with change management and developing top talent.

Our Clients Speak for Themselves

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