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Who We Are

The North Star’s claim to fame is its constancy — as a fixed point in the heavens that equips sojourners with a guide to reach their destinations.  So it seemed all-but-perfect as a name for a business communications consultancy that exists to guide its clients.

With change management communications, we develop and deploy leader and employee engagement strategies that deliver measurable returns that are connected to business metrics that matter. With talent development, from identification of marketing and communications competencies to deploying assessment tools, change management and coaching for individuals and teams, North Star is uniquely positioned to drive successful talent management capabilities.

The combination of insightful strategy, creative storytelling and metrics-driven communications programming is a powerful, unusual blend of art and science to yield innovative business performance in out-of-the ordinary ways.

Led by Mark Dollins

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With more than three decades of experience leading communications for Fortune 500 companies, Mark Dollins founded North Star to help organizations navigate change with clarity and impact. His work has shaped strategies for global brands, trained thousands of leaders, and earned multiple industry awards for excellence in employee engagement and communications.

Watch Our Videos To Learn More About Our Expertise in Communications and How We Help Multinational Companies With Change Management and Developing Top Talent

Our Values

At North Star Communications Consulting, our values guide how we partner with leaders and teams. They reflect not just how we work, but why we work: to build trust, drive clarity, and help organizations thrive through change.

  • Trust

  • Respect

  • Safety

  • Diversity

  • Integrity

  • Innovation

North Star in Numbers

30+

Years in Employee Communications

35

Fortune 500 Clients Served

8,000

People Leaders Trained

32

Industry Awards

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