FIR Podcast: Interview W/ Mark Dollins: Change Management Playbook

If you work in employee communications, chances are you’re experiencing and communicating change in your organization. Want a master playbook on change management – in less than 30 minutes of your time? Well, here it is.

This month, we are delighted to welcome Mark Dollins, our former boss and now head of Executive and Global Employee Communications for DuPont, where among other duties he is tasked with driving change management communications for the enterprise. He also managed the employee communication for DuPont’s “mega-merger” with Dow. This year his team earned IABC Gold Quills and a PRSA Silver Anvil award for change management, employee engagement and employee communications.

Just some of the topics we discuss:

• How Mark and his team communicated during the merger of DuPont and Dow, which recently closed on Sept. 1

• Current and new vehicles to engage employees during the change

• How leadership/manager communication was key to success

• How he measured success – and elevated the employee communications role with leadership

• And, of course, much more. Please take a listen, and let us know what you think.

Click Here To Listen