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20 Mistakes Companies Make When Adopting Human-Centric Communications - North Star Communications Consulting President Mark Dollins in Forbes
In a collaborative article for the Forbes Communications Council, Mark Dollins, president of North Star Communications Consulting, offers...
Mar 161 min read


The Intersection Of Ethics And Compliance In Communications
This blog post briefly summarizes chapter six of the book Engaging Employees Through Strategic Communication by Mark Dollins and Jon...
May 21, 20234 min read


20 Ways To Get Other Teams To Share Creative Ideas For Comms Campaigns - North Star Communications Consulting President Mark Dollins in Forbes
In a Forbes Communications Council article, North Star Communications Consulting President Mark Dollins shares his advice on how to get...
May 18, 20231 min read


Sexy And Employee Communications? It’s Happening - The High-Demand Communication Job Nobody Knows About - North Star Communications Consulting President Mark Dollins in Culpwrit
Ever seen the words “sexy” and “employee communications” used together? In the world of PR and Communications, chances are pretty good...
Nov 10, 20211 min read


North Star Competencies Overview Video
A quick overview of how North Star Communications can help you and your team run communications. We develop core competencies, tools to...
Jul 18, 20181 min read


Setting Communications Competencies: Feature with North Star Communications Consulting President Mark Dollins in Ragan
Organizations increasingly are drawing up detailed lists of skillsets to help with hiring, job evaluations, career advancement and...
Jul 17, 20151 min read


North Star Research:1/3 Of Pro Communicators Unsure Of Grammar
Infographic on the confidence of professional communicators.
Jan 29, 20151 min read


Building Bridges For That “Healthy Tension” In Communications
If you’ve ever worked in – or for – a large organization, chances are you’ve experienced that eternal “healthy tension” between corporate...
Jun 23, 20143 min read


Six Things A Communications Pro Should Never Say
One thing every communicator knows is that the words we choose matter. We sometimes agonize over a single word or phrase that captures...
Dec 5, 20133 min read


Who’s Got Game? Gamification Is The Communicator’s Next Frontier
If you’ve ever seen anyone other than Alec Baldwin playing Words with Friends on an iPhone, you’re seeing the new frontier that every...
Jun 10, 20133 min read


Outputs Or OutCOMES? Showing The Difference Helps You Measure Up
Your last communications or marketing campaign netted 100,000 click-throughs, 500,000 “likes” and 1 million impressions. You proudly take...
Jan 13, 20133 min read


Tweet: Your Job Will Likely Depend On It
In spending a good portion of the last 6 weeks on the road – in markets home and abroad — I took the opportunity to ask some large and...
Nov 12, 20122 min read


Vulcan Mind-Meld: Communicators And Marketers Need To Think Alike
Any child of the 1970s (or beyond) who’s ever watched the sci-fi television series Star Trek knows how first officer Spock could connect...
Oct 15, 20123 min read


Austin Powers’ Words Of Wisdom On Development: It’s About Behavior
Source: Wikipedia July 3, 2012 Austin Powers had it right. The big screen icon’s immortal words, “Oh, behave,” aren’t just for attracting...
Jul 2, 20123 min read


Is There Science Behind Being "Global?" Turns Out, There Actually Is.
Raise your hand if you’ve got “global” in your title, or if you want a job that has it. It seems no matter where you look these days,...
May 24, 20122 min read


Make Your Communication Plan Shine: Identify and Mitigate Risks
Let’s say you have the luxury of a few days or weeks before you have to launch a major communications plan. You’ve thought through the...
Apr 29, 20123 min read


Head in the Sand with a New Communications Boss?
Ask a room filled with communicators, “Who’s had a new functional boss or CCO in the last 12 months?” and you’re likely to see a majority...
Mar 13, 20123 min read


A.D.A.P.T.! 5 Key Steps To Keeping Your Communications Talent
Whether you manage communications professionals or want to believe there’s runway for your own growth, there are 5 components of talent...
Feb 28, 20122 min read


Turning Communications Careers Inside Out: The Generalist Emerges
Okay, you know who you are, Mr. or Ms. Internal or External Communications expert. You love what you do on one side of the internal vs....
Jan 30, 20122 min read


Stop The Press! What To Do When Your Communication Plan Is Yanked
How many times have we put the finishing touches on a well-thought-out communications/PR assignment, only to have someone in a position...
Jan 9, 20123 min read

News & Insights
News and insights from North Star Communications Consulting.
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